PRESS RELEASES

HERITAGE HOTEL ANNUAL STAFF PARTY

It was a glamorous celebration for the staffs and management of Heritage Hotel when they recently had their 3rd Annual Staff Dinner Celebration on 2nd February 2008. With the remarkable decorations and bringing the theme ‘Black Is Beautiful’ everyone was wearing dashing & elegant black wear. There we more that 150 guests who included the main supporters as well as top management of Heritage Hotel attended the celebration, overall commented it was a night to remember.

The welcome address by the Hotel Manager, Ms Veronica Thadeus was very inspiring as she has emphasized Aim High For Better Success towards her hotel staffs for the year to come. She quoted saying, “We aim high to achieve more and be more successful. With the huge support from the owners and directors, I believe with commitment and loyalty, we the Heritage Hotel Team CAN!” During the speech by Mr David Sie, Managing Director of the DS Group, has strengthen the spirit of the staffs as Mr Sie quoted saying, “it is nothing easy, however with your resolute determination and perseverance, we have the fullest confidence in you to conquer any mountain of obstruction.”. Mr Sie urges the staffs to be a working partner and not a sleeping passenger.

Mdm Sophia Sie, the Executive Director, overseeing the hotel and tourism sector, also indicated the year 2007 has been a real blessing with continuous growth and achievement which makes all the timeless efforts and determination worthwhile. On top of adopting a ‘Sure can do’ attitude when carrying out their duties; this year she add on to the motto which is ‘Sure can do your best’ attitude. The staffs were put to a challenge when Mdm Sophia quoted saying “ let me challenge each of our staff and team members to unite their individual efforts to pursue excellence in customer service and strive for a new height of success for the year of 2008”.

With the Chinese New Year around the corner, another surprise came for the staffs and guests when a special appearance from Mr Choi San Yeh cheered up the night. The Hotel had the privilege of having their Operations Manager, Mr Jeffrey Yee who has been very supportive in dressing up as their very own Choi San Yeh, welcoming the year of rat traditionally believed to bring in great harvest, good fortune and doors of opportunity for many.

There were several awards and prizes presented during the celebration which includes award for Best Dance Performance, with their seductive movements, gave the Front Office and Sales & Reservation Department victory. While Sally Mohamad of Sales & Reservation Department had brought bright eyes to the audiences and judges and crowned her as Ms Elegant Heritage and Ridzuan Kalap of Housekeeping Department, Mr Elegant Heritage. Not forgetting the wild part of the programme, Ms Elegant (Drag Queen) 2008 which was catchy and breathe taking that went to Pita Rajah of Housekeeping Department.

The climax award of the night, are the 2007 awards. Outstanding Attendance Award was awarded to Sima Maming of Housekeeping Department, Employee with Best Devotion was awarded to Randolph @ Randy of Front Office Department, Employee with Best Commitment – Pita Rajah of Housekeeping Department; Employee with Best Reliability – Asbudi Jamaluddin of Housekeeping Department and Best Department Award 2007, for 3 years consecutively, went to the Housekeeping Department for their teamwork and a job well done. As for the grand lucky draws, guests had the chance for a 2D/1N stay at Heritage Hotel and also a 2D/1N package trip to Mataking Island. Not forgetting sponsors from Belmont Marco Polo Tawau; A 2D/1N Complimentary stay from Hotel Perkasa Keningau, Hotel Perkasa Mt Kinabalu, Kudat Golf & Marina Resort, Hotel Juta Keningau, Radius International Hotel Kota Kinabalu, Imperial International Hotel Kota Kinabalu and a 3D/2N stay at Danum Valley Borneo Rainforest Lodge.

Group photo with a special appearance from Mr. ‘Choi San Yeh’ to bring Fortune to all. Thank you to our sporting Operations Manager, Mr Jeffrey Yee for this special appearance.

Committee Members who organized the 3rd Annual Staff Party. From right – Nan, Dyana, Azureen, Majilis, Jusnita, Asbudi, Suratdi, Ima, Sima, Biby and Chairlady Sally	Mr David Sie (Managing Director) officiating the event with the theme “Black is Beautiful” accompanied by (from the left) the Hotel Manager, Ms Veronica and Mdm Sophia Sie (Executive Director)
For the 1^st time, dance performance /(She Bangs!)/ by the Maintenance Department lead by their Supervisor - Nan.	‘The Black Cat Dance’ performed by the Management Team
Zapin Arab Dance Performance by Housekeeping Department	Dance performance from the Front Office and Sales & Reservation Department, showing their seductive moves that won them the title of ‘Best Dance Performance’ that night.
Pita from Housekeeping Department receiving the title of Ms Elegant (Drag Queen) from last year’s winner, Atmajaya from Front Office Department	Winner of Heritage Idol, presented by Mr Ajit to Randy from the Front Office Department during the 3rd Annual Staff Party held on 2nd Feb 2008
Ms Heritage, Sally (Sales & Reservation Department) and Mr Heritage, Ridzuan (Housekeeping Department) 2008, flanked by Mrs David Sie (middle) and Mr/Ms Heritage 2007	Outstanding Attendance Award presented by Mdm Sophia Sie to Sima Maming of Housekeeping Department
Pita Rajah from Housekeeping Department receiving the Employee with Best Commitment Award from Mdm Sophia Sie	Mdm Sophia Sie presenting the Employee with Best Devotion Award to Randolph @ Randy of Front Office Department.
BEST DEPARTMENT 2007, for 3 years consecutively, went to Housekeeping Department. Mr David Sie (Managing Director) presenting the award to Biby Sharmila (Housekeeping Supervisor)	Department Heads and staff presenting the ‘Welcome Heritage Song’ for the first time ever.
Asbudi Jamaludin from Housekeeping Department receiving the award of Employee with Best Reliability from Mdm Sophia Sie (Executive Director)	Front Office and Sales & Reservation Department having a group photo with Mr Jeffrey Yee (Operations Manager) after receiving the title of Best Dance Performance.

A VISIT FROM DONNAVVENTURA, ITALY

With the full support from the Ministry of Tourism, Malaysia and Tourism Malaysia for the Italian TV program, Heritage Hotel had an opportunity to welcome 5 Italian ladies involve highly acclaimed Italian travel reality television series Donnavventura recently. They are Chiara Babilani, Michela Guizzon, Chiara Baselice, Stefania Donati and Elisa Grazzini. The ground handler Mr. Luca Viola of Insight Borneo Incentives & Tours Sdn Bhd had the chance to escort the group with their adventures around Sabah.

The producer of Donnavventura (woman in adventure) Maurizio Rossi was very pleased with the unexpected warm welcome they received from the staffs at Heritage Hotel. With the different traditional costumes and smiles from the staffs’ faces, made the long journey from Mataking Island to Tawau very worth it.

Rossi, 54, and the crew members we making a pit-stop at the hotel as part of their on-going 3-month expedition to 8 South-East Asian nations. The crew had so far traveled to Thailand, Laos, Vietnam, Cambodia and Myanmar. This was their second stop in Malaysia as they started out in Kuala Lumpur on July 19. “We look forward to completing the Asian leg by mid-October before returning to Kuala Lumpur,” he said before departing for Keningau the next day.

The team’s journey to South-East Asian nations, featuring 12 episodes of exciting and exhilarating adventures, would be aired in Italy towards the end of this year or early next year.

Donnavventura, in its 19th year of production, features 6 young and charismatic Italian ladies who were chosen from some 40,000 applicants, to act as aspiring journalists and share their travel experiences with viewers.

Group Photo with Donnaventura Group and Heritage Hotel Staffs during their stay at the hotel

Standing from right, Mr Jeffrey Yee (Opearations Manager), Mr Mauricio, Donnaventura Group Leader, Mr David Sie (Managing Director), Mdm Sophia Sie (Executive Director), Carol Teh, Luca Viola (Ground handler – Insight Borneo), Eunice Yit, Ms Veronica Thadues (Hotel Manager) and Alley with the participants of Donnaventura Group

A COURSE ON ‘ASAS KEBOMBAAN’ FOR HERITAGE HOTEL STAFF

THE FIRST HOTEL in TAWAU! In August 2007, selected hotel staffs attended the 4-days course of ‘Asas Kembombaan’ held at Jabatan Bomba dan Penyelamat, Zon Tawau. This made Heritage Hotel - the first hotel to have a qualified rescue team in Tawau.

The course was led by Ambrose @ Rosli Tuzan and Awang Jamry Lamsin which included talks on Fire Chemistry, Fire Deterrent, Hose Fitting/ Carry/ Litter and Fire Drill. Other practical course included movement around smoky areas and putting out fire using fire extinguisher and fire hose.

All the staff passed with flying colours and each of them succeeded in obtaining a certificate of ‘Kursus Asas Kembombaan’ respectively.

Group photo of Heritage Hotel staffs with Jabatan Bomba dan Penyelamat, Zon Tawau.. (Standing from left) Asbudi, Randy, Adam, Sima, Azureen, Jusnita, Alfian, Sally, Pita, Hamdan, Sundrung and Razak (Sitting from right) Awang Jamry Lamry (Trainer), Herman Lauge (Trainer), Majilis, PgB. Mohd Zahar Bin Abdullah (Penguasa), Ashiraka, Ambrose @ Rosli Bin Tuzan (Pegawai Latihan Bomba) and other Bomba staffs.

HERITAGE HOTEL ANNUAL STAFF PARTY – 13th January 2007

It was another celebration and night to remember for the staffs and management of Heritage Hotel when they recently had their Annual Staff Dinner Celebration on 13th January 2007. With the remarkable decorations and bringing the theme ‘Colours of Rangoli – Bollywood Nite’ everyone was wearing colorful Indian costumes. There we more that 130 guests who includes the main supporters as well as top management of Heritage Hotel attended the celebration, overall commented it was a success.

The welcome address by the Hotel Manager, Ms Veronica Thadeus was very inspiring as she has emphasized STRETCH TO REACH OUR GOAL towards her hotel staffs and management for the year to come. She quoted saying, “Stretch and achieve not only being as ONE TEAM but to achieve what you have aimed for” During the speech by Mr David Sie, Managing Director of the DS Group, has strengthen the spirit of the staffs as Mr Sie quoted saying, “As year 2007 is defined as the Visit Malaysia Year, we have a great responsibility to ensure that the governments aspiration is nothing but successful”. Mr Sie urges the staffs to prepare themselves for this grand occasion and believes that the staffs can do better as there are always rooms for further improvement.

A special message was also conveyed from the top management where the management requested for each and individual staff to put commitment & loyalty in their work, treat the hotel business as their own and adopt ‘sure can do!’ attitude when dealing with customer complaints, operation problems or even instructions given as the management will definitely award the valued staff accordingly. Adding to this, the management wants the staff to remember this phrase ‘if you never try, you’ll never know and if you never learn, you’ll never do’

There were several awards and prizes presented during the celebration which includes award for Best Dance Performance, with their authentic costume and gentle movements of Igal-igal dance, gave the Housekeeping Department victory. While Frasisca Azureen of Front Office had brought bright eyes to the audiences and judges and crowned her as Ms Bollywood Nite and Khamis Lea of Housekeeping Department, Mr Bollywood Nite. Not forgetting the most interesting part of the programme, Ms Traditional (Drag Queen) 2007 which was absolutely eye catching and breathe taking that went to Atmajaya of Front Office Department.

The climax award of the night, Best Staff Award 2006 was awarded to Biby Sharmila Bte Nanang, Supervisor of Housekeeping Department for her work commitment and Best Department Award 2006, again, went to the Housekeeping Department for 2 consecutive years for their job well done. As for the grand lucky draws, guests had the chance for a 2D/1N stay at Heritage Hotel Suite Room and also a 2D/1N package trip to Mataking Island.

Happy & Proud Faces........ Management and Staffs of Heritage Hotel

GUEST COMMENTS

(i) "Reservation facilities is good condition. Services and the operator ethics is completely satisfied." by Mr Ahmad Daniel (April 2007) (ii) "Good!!! I stay in Heritage Hotel when I travel to Tawau last month. It's nice, friendly staff and good environment. Wish u all the best in future." by Ms Shirly (May 2007) (iii) "This is definetely one of the best hotel in town. Clean & cosy, excellent service." by Rene Reyes (iv) "Good service and nive facilities. Thanks." by Sainudin Bustamin (April 2007) (v) "TQ, Ur hotel the in the town." by Mr Rimon Siregar (June 2007) (vi) "Good hotel in town, I give 5 STAR." by Mr M Fadly Mustafa (June 2007)

LATEST NEWS

17 May 2007